Initially, we were looking for a 10GE-iSCSI storage solution that would do synchronous or at least memory-synchronous mirroring of data to a second system and automatic failover. We planned to use the system as storage backend for a few dozens VMs, and wanted the storage to be highly available on a shared IP. Active-Active supported seemed pretty awesome too, and the system should allow seamless failover.
However, some vendors didn’t provide this option, others were too expensive and the project was an open bidding, so we had to be cheap. The only viable options seemed to be building something ourselves or buying Open-E from a distributor that would take care of the hardware part. They were also offering 24/7 support. It sounded pretty good, and our distributor was saying he did a couple of installations with it, so we went for it. The system consisted of:
We were investigating random crashes of a webapp, and it turned out to be a JAVA CORBA bug, so we reported it to Oracle. Today, I got the following reply in my mail:
I own your service request *-*********** about a Java Corba problem.
Please understand that Java is a free product. Hence support (and bugfixes) can only be provided for Java SE contract customers.
Unfortunately, the Customer Support Identifier CSI#******** you entered does not entitle you to Oracle Java SE support. To submit a Service Request (SR) for Java SE when running your own or third party Java applications, a Java SE Support contract is required.
The bug you are referring is in state accepted indeed. There are no plans right now to fix it. Of course, if a contract customer requests a fix, then it will be fixed. Otherwise it might take quite some time until a fix becomes available.
Oracle Java Support starts at $10,000. Thank you very much, so leave the bug open and let other customers stumble upon it. Just yesterday I heard that armed US drones are using CORBA for communication, too… oh my.
Our approach might be using Nagios Eventhandlers to restart crashed application servers, as we got more than N+1 of those. Oracle’s mentality pisses me off…